Welcome to Alwazzan! This Privacy Policy outlines how Alwazzan ("we," "our," "us") collects, uses, and protects your information when you visit our website at [www.alwazzaneg.com] (the "Website"). We are committed to ensuring the privacy and security of your personal information.
### 1. **Information We Collect**
**a. Personal Information:**
We may collect personal information that you voluntarily provide when you use our Website, such as your name, email address, phone number, and any other details you provide when making reservations, placing orders, or contacting us.
**b. Non-Personal Information:**
We may automatically collect non-personal information such as your IP address, browser type, operating system, and browsing habits through cookies and other tracking technologies.
### 2. **How We Use Your Information**
We may use your information for the following purposes:
- **To Provide Services:** To process your orders, manage reservations, and provide customer support.
- **To Improve Our Website:** To analyze how you use our Website and improve its functionality and content.
- **To Send Marketing Communications:** With your consent, we may send you promotional emails about our services, special offers, and events.
- **To Comply with Legal Obligations:** To comply with legal requirements, resolve disputes, and enforce our terms and conditions.
### 3. **Cookies and Tracking Technologies**
Our Website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you interact with our Website. You can choose to accept or decline cookies through your browser settings. However, declining cookies may limit your ability to use certain features of our Website.
### 4. **Sharing Your Information**
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following cases:
- **Service Providers:** We may share your information with third-party service providers who assist us in operating our Website, processing payments, or delivering orders. These providers are bound by confidentiality agreements and are not allowed to use your information for any other purpose.
- **Legal Requirements:** We may disclose your information if required by law or in response to legal proceedings, court orders, or government requests.
### 5. **Data Security**
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee its absolute security.
### 6. **Your Rights**
You have the right to:
- **Access Your Information:** Request a copy of the personal information we hold about you.
- **Correct Your Information:** Request that we correct any inaccuracies in your personal information.
- **Delete Your Information:** Request that we delete your personal information, subject to certain exceptions.
- **Opt-Out:** Opt-out of receiving marketing communications from us.
To exercise these rights, please contact us at [email address].
### 7. **Third-Party Links**
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
### 8. **Children's Privacy**
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
### 9. **Changes to This Privacy Policy**
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically to stay informed about how we are protecting your information.
### 10. **Contact Us**
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
**Alwazzan**
Email: [email protected]
Phone: +20 12 21221211
Address: 238 حي الملتقى العربي, El-Nasr Rd, El-Nozha, Cairo Governorate 11775, Egypt
